Track all call center daily activities with
more than 200 different metrics and
manage processes in realtime with extensions, call control,
wallboards, dedicated agent page and QA tool.
QueueMetrics is available in English, Spanish,
Portuguese, German, Brazilian,
Arabian, Chinese, French, Dutch,
Italian, Japanese, Hebrew, Polish,
Slovak, Catalan, Georgian, Dutch,
Hungarian, Greek and Korean.
E-mail customers support and product updates are completely free
of charge within license duration period.