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tech support...

 
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BeitragVerfasst am: 24. Feb 2000 19:40   Titel: tech support...

A guy rings tech support to report that his computer is faulty.

Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the
startup files and it will fix the problem! All I need is for
you to tell me the command.

10 minutes later, the LUser is still adamant that they are right.
The tech is frustrated and fed up.

Tech: Sorry, Sir. We don't normally tell our customers this, but
there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech: Just add the line LOAD NOSMOKE.COM at the end of the
CONFIG.SYS. Let me know how it goes.

10 minutes later.

User: It didn't work. The power supply is still smoking.
Tech: Well, what version of DOS are you using?
User: - MS-DOS 6.22.
Tech: - That's your problem there. That version of DOS didn't come
with NOSMOKE. Contact Microsoft and ask them for a patch that
will give you the file. Let me know how it goes.

1 hour later.

User: I need a new power supply.
Tech: How did you come to that conclusion?
User: Well, I rang Microsoft and told them about what your said, and
he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.
 

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